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CONTACT FrameOff     by email, postal mail, or call us  TOLL-FREE. Phone Us:     Call during business hours   866-350-0045   M-F   7am - 5pm   PacificTime    (408) 559-3752 Email Us:     Questions about your existing order : customerservice@frameoff.com  General questions or comments : questions@frameoff.com   Website suggestions or issues : webmaster@frameoff.com Write Us:      FrameOff Equipment Company   P.O. Box 320396   Los Gatos,  CA  95032 BACK TO TOP
PRIVACY POLICY ~  Because we gather certain types of information about our users, we feel you should fully understand the terms and conditions surrounding the capture and use of that information.  This privacy statement discloses what information is gathered and how we use it. 1. Information Tracked Aggregated tracking information derived mainly by tallying page views throughout our Site is gathered for FrameOff Equipment by our website hosting provider, Earthlink.  This information allows us to better tailor our content to visitor's needs. 2. Usage Tracking User traffic patterns are tracked.  We do not correlate this information with data about individual users.  The overall usage statistics are broken down according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser). The search terms that users entered in the search function of search engines whereby the user was referred to our Site are sometimes tracked and cataloged, but this tracking is never associated with individual users. We use tracking information to determine which areas of our Site users like and don't like based on traffic to those areas. We do not track what individual users read, but rather how well each page performs overall.  This helps us continue to build a better Site for you. 3. Cookies A text file called a "cookie" may sometimes be placed in the browser files of your computer.  The cookie itself does not contain personally identifiable information.  The only personal information a cookie can contain is information you supply yourself.  A cookie cannot read data off your hard disk or read cookie files created by other sites.  We use cookies to track user traffic patterns, as described above. You can refuse cookies by turning them off in your browser.  If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this Site. 4. Use of Information FrameOff does not send out electronic newsletters and does not compile newsletter mailing lists for our own use or in conjunction with any third parties, including advertisers, sponsors or partners. We use tracking information to determine which areas of our Site users like and don't like based on traffic to those areas in order to better prepare future Site content.  We do not, however, track what individual visitors read but rather how well each page performs overall.  This helps us continue to build a better Site for you.  We track search terms as one of many measures of what interests our users. But we don't track which terms a particular user has entered. 5. Payment Transaction Information All credit card and debit card payment transactions are processed by PayPal or CSI (Cardservice International) using https secure site protocols.  It is necessary for them to collect bank and/or credit card account information to process order payments.  We do not receive or retain this information. 6. Sharing of Information We will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public. 7. Your Consent By using this Site, you consent to the collection and use of this information by us.   BACK TO TOP
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